All Australians have the right to receive safe, high quality health care, regardless of the setting
(ACSQHC, 2008). Information about quality of care within health care organisations is discussed under three (3) categories: Structure, Process and Outcome (Donabedian, 1988).
� Structure – the context in which health care is delivered, inclusive of its buildings, its staff, its financial structures, and all its varied equipment.
� Process – activities, procedures, processes that are actually conducted in giving and receiving care.
� Outcomes – the effects of the care on the health status of the patient or patient population.
Information gathered about the processes used to deliver care is identified as Process data. Information about the resultant outcomes is identified as Outcome data. A clear relationship is identified in literature between Process and Outcome (Donabedian, 1988).
For this Assignment, you are required to:
1. Identify and explain the aims and core business of health institutions from the perspective of both the organisation and the nursing sector within the organisation
2. Identify and explain Process data and Outcome data in the context of quality and safety in health care
3. Use one (1) example of a clinical care activity for which process and outcome data is collected to:
� Discuss the clinical care activity in relation to quality and safety,
� Critically analyse scholarly literature and relevant resources to discuss the process and outcome data collected about that activity,
� Discuss how these data are used in relation to quality and safety in health care institutions.
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